Privacy Policy

At Saroj Moun Jewellery, we collect information that you provide directly to us when you:

• Place an order or send an enquiry over WhatsApp
• Contact us for customer support
• Subscribe to our newsletter

Personal Information: Name, email address, phone number and shipping address. We do not take card or online payments through this website, so we never collect or store your card, UPI or bank details.

We use the information we collect to:

• Process and fulfil your orders
• Communicate with you about your orders and provide customer support
• Send you promotional emails (with your consent)
• Improve our website and services
• Detect and prevent fraud or abuse

We do not sell or rent your personal information to third parties. We may share your information with:

• WhatsApp: Orders are placed and confirmed over WhatsApp, which is operated by Meta
• Shipping partners: Courier services for order delivery
• Service providers: Companies that help us operate our business
• Legal requirements: When required by law or to protect our rights

We implement appropriate security measures to protect your personal information from unauthorised access, alteration, disclosure or destruction. This website is served over HTTPS, and we do not collect or store card or bank details at any point.

We use cookies and similar technologies to enhance your browsing experience, analyse site traffic and personalise content. You can control cookies through your browser settings.

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt out of marketing communications
• Object to processing of your information

Our services are not directed to children under 18. We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.